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The ŠKODA brand has recently opened two virtual showrooms, so called Live Tour, allowing its customers to get the ultimate experience of ŠKODA cars online, without the need to personally visit a real showroom.

Being a big fan of innovations and new technologies, ŠKODA has again decided to offer its customers something new, bringing them more comfort, no matter where they are. Now, you don‘t have to search for the nearest showroom, you can have your own private showroom at the reach of your fingertips. With full service and care, as if you were really there. Perfect for those of you, who are too busy or those living too far from their nearest car dealer, to just pop in to have a look at the latest car model. Live Tour was first opened in Spain, followed by another one in the UK.

This project has soon proved very popular and successful. After 8 weeks since it had been launched in Spain, there were over 800 calls, each of them taking on average 12 minutes, with 250 generated leads. The goal of this new service is to offer the best possible customer service using virtual agents, and at the same time surprises with great brand experience. So even if you have no time tovvisit a real showroom, or it is out of your reach, you still get the same experience and all necessary information. Online, yet with human touch. You don‘t need to be an advanced internet user, it is pretty simple.

More information on the Live Tour can be found HERE.


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