Every year, Auto Trader recognises the retailers who are providing the highest level of customer service through the Highly Rated campaign.
This year, over Derek Slack Motors were recognised yet again as being Highly Rated by their customers on Auto Trader.
How do retailers become Highly Rated on Auto Trader?
Highly Rated retailers are those with the very best customer reviews on our site who have built their brand reputation on trust and transparency with their customers. Those who are Highly Rated will display a badge on their adverts and in their dealership, and they’ll also have a logo on their Auto Trader profile page – where you can learn a bit more about them.
How are Highly Rated retailers chosen?
Highly Rated retailers are selected based on the reviews and feedback of their real-life customers.
To get a badge on their profile, Highly Rated retailers will:
• Have an average customer rating of at least four stars in Auto Trader’s marketplace
• Have a certain number of high-quality reviews
• Regularly engage with customer reviews and contribute to Auto Trader’s amazing community
If a retailer has a Highly Rated badge, it’s because their customers have spoken and have consistently recognised their excellent customer service and experience.