OPEN for Sales & Servicing
As of 1st January we will still be selling cars, but due to Government restrictions, our showroom & display areas must close. Therefore we will be operating ‘click & collect’ or 'click & deliver' as we did earlier last year & in November.
Our Parts & Service departments will operate as normal as these are deemed essential by the Government.
We are open, but as you’ll appreciate things are a little different, so please be patient. Our Sales team can send you a video, talk via email, telephone or video. You can also reserve a car on our website and finance can be arranged remotely. If you are buying a car from us via the telephone or online, you are still lawfully allowed to collect it, and the handover will be made safely and socially distanced.
For over 48 years, Derek Slack Motors have put our customers above all else. Given the current situation with Coronavirus and following Government guidance and advice from the World Health Organisation, we are offering these alternatives;
Collection & delivery of vehicles for service & MOT
Our courtesy cars are cleaned and sterilised after every customer
New/Used cars can be delivered
Video tours of vehicles available
Live video chat via computer or phone
Cashless payments preferred
Finance arranged remotely
It is mandatory for all customers to wear face coverings when entering our showroom (unless you are exempt for health reasons).
All customer-facing staff will also be required to wear face coverings at all times.
All customers who enter our showroom will be required to share their contact details for track and trace. You can log your visit through the NHS Track and Trace app by scanning the Derek Slack Motors QR code at the entrance.
We will ask customers to continue social distancing throughout their visit by a minimum of 2-metres.
Instead of driving to our showroom, you can browse our huge selection of new and pre-owned vehicles from the comfort of your living room. One of our experienced sales staff will provide you with a link to a video tour of the specific vehicle, which you can watch on your phone, tablet or computer. They can also provide key information about the vehicle’s condition, features, and history.
Remote Repair Consultation
Should our Technicians find a fault while working on one of your vehicles, they will now text you a link to a video that takes you virtually to our workshop, allowing our technician to show you the work needed while it’s still on the ramp. This makes it quick & simple to understand what’s required, breaking down confusing jargon and allowing you to make more informed decisions quickly.
Hands free Non-contact Forehead Body Infrared thermometer
Our infrared contactless forhead thermometer is mounted in the entrance foyer. All customers & staff will be checked on every visit. If the thermometer detects a high temperature, an alarm sounds and the customer will be asked not to enter the building.
All visitors must:
- Reduce Social Interactions. Keep a distance of 2m between you and other people.
- Do not shake hands or make close contact where possible.
- Cover your mouth and nose with a tissue or sleeve when coughing or sneezing and discard used tissue.
- Please follow the signage and floor markers in the dealership and leave at least 2m gap between yourself and other customers & staff.
Collect Your Car With Confidence
All car purchases come fully valeted, Sanitized, covered and protected until ‘unwrapped by customer’.
Ozone (O3) is a type of oxygen that occurs naturally in our atmosphere and is in the air around us all the time. It occurs naturally in the environment and is simply activated oxygen – think of the fresh smell following a thunderstorm and that’s ozone.
Ozone works as a natural sanitising agent. It kills most bacteria, pathogens and viruses, including E-coli, MRSA and COVID-19, and leaves treated areas hygienically clean.
Ozone also works as a natural air freshener. When it comes into contact with an odour (a volatile organic compound) a chemical reaction takes place and the odour oxidises into a harmless, non-odourous substance.
It is not a masking process – the smells are permanently removed.
At the end of the process the O3 simply decays back to normal oxygen (O2). The process is safe and environmentally friendly.
Derek Slack Motors
Prospect Place, A66 Cargo Fleet
Telephone: 01642 256100
Email: Click Here to Email Us
Sales Opening Times
|Mon - Fri:||9:00am||-||6:00pm|
Service Opening Times
|Mon - Fri:||8:00am||-||5:30pm|
Bank Holidays (closed Christmas Day, Boxing Day and New Years Day)
All other Bank Holidays 10.00-4.00 (Sales only)