OPEN for Sales & Servicing


 

As of 5th November we will still be selling cars, but due to Government restrictions, our showroom & display areas must close. Therefore we will be operating ‘click & collect’ as we did earlier in the year.

Our Parts & Service departments will operate as normal as these are deemed essential by the Government.

We are fully open, but as you’ll appreciate things are a little different, so please be patient. Our Sales team can send you a video, talk via email, telephone or video. You can also reserve a car on our website and finance can be arranged remotely. If you are buying a car from us via the telephone or online, you are still lawfully allowed to collect it, and the handover will be made safely and socially distanced.

 

Although our hours have returned to normal, we will NOT be open on Sundays for the time being.

 

 

For over 47 years, Derek Slack Motors have put our customers above all else. Given the current situation with Coronavirus and following Government guidance and advice from the World Health Organisation, we are offering these alternatives;

  • Collection & delivery of vehicles for service & MOT 

  • Our courtesy cars are cleaned and sterilised after every customer

  • New/Used cars can be delivered

  • Video tours of vehicles available

  • Live video chat via computer or phone

  • Cashless payments preferred

  • Finance arranged remotely
     

  • It is mandatory for all customers to wear face coverings when entering our showroom (unless you are exempt for health reasons).

  • All customer-facing staff will also be required to wear face coverings at all times.

  • All customers who enter our showroom will be required to share their contact details for track and trace. You can log your visit through the NHS Track and Trace app by scanning the Derek Slack Motors QR code at the entrance.

  • We will ask customers to continue social distancing throughout their visit by a minimum of 2-metres.

Virtual Showroom

Virtual Showroom

´╗┐Instead of driving to our showroom, you can browse our huge selection of new and pre-owned vehicles from the comfort of your living room. One of our experienced sales staff will provide you with a link to a video tour of the specific vehicle, which you can watch on your phone, tablet or computer.  They can also provide key information about the vehicle’s condition, features, and history.

 

Remote Repair Consultation

Remote Repair Consultation

Should our Technicians find a fault while working on one of your vehicles, they will now text you a link to a video that takes you virtually to our workshop, allowing our technician to show you the work needed while it’s still on the ramp. This makes it quick & simple to understand what’s required, breaking down confusing jargon and allowing you to make more informed decisions quickly.

Hands free Non-contact Forehead Body Infrared thermometer

Our infrared contactless forhead thermometer is mounted in the entrance foyer. All customers & staff will be checked on every visit. If the thermometer detects a high temperature, an alarm sounds and the customer will be asked not to enter the building.

All visitors must:

  • Reduce Social Interactions. Keep a distance of 2m between you and other people.
     
  • Do not shake hands or make close contact where possible.
     
  • Cover your mouth and nose with a tissue or sleeve when coughing or sneezing and discard used tissue.
     
  • Please follow the signage and floor markers in the dealership and leave at least 2m gap between yourself and other customers & staff.

 

Collect Your Car With  Confidence

All car purchases come fully valeted, Sanitized, covered and protected until ‘unwrapped by customer’.


 

Ozone Sterilization

Ozone (O3) is a type of oxygen that occurs naturally in our atmosphere and is in the air around us all the time. It occurs naturally in the environment and is simply activated oxygen – think of the fresh smell following a thunderstorm and that’s ozone.

Ozone works as a natural sanitising agent. It kills most bacteria, pathogens and viruses, including E-coli, MRSA and COVID-19, and leaves treated areas hygienically clean.

Ozone also works as a natural air freshener. When it comes into contact with an odour (a volatile organic compound) a chemical reaction takes place and the odour oxidises into a harmless, non-odourous substance.

It is not a masking process – the smells are permanently removed.

At the end of the process the O3 simply decays back to normal oxygen (O2). The process is safe and environmentally friendly.

 

 
Click HERE to find out more about Ozone Sanitisation.

Contact Details

Derek Slack Motors

Prospect Place, A66 Cargo Fleet
Middlesbrough
Cleveland
TS3 8AR

Telephone: 01642 256100

Email: Click Here to Email Us

Opening Times

Sales Opening Times

Mon - Fri: 9:00am - 6:00pm
Saturday: 9:00am - 5:00pm
Sunday: Closed

Service Opening Times

Mon - Fri: 8:00am - 5:30pm
Saturday: 8:30am - 12:30pm
Sunday: Closed

Bank Holidays (closed Christmas Day, Boxing Day and New Years Day)
All other Bank Holidays 10.00-4.00 (Sales only)