Contact Us    

 

51 Years as a family-run Business   New Car Stock

 

Phil Cross, the first member of staff to celebrate 20 years service

Phil Cross, Car Sales-Co-coordinator at Derek Slack Motors achieved an employee landmark this month becoming the first member of staff to celebrate 20 years service at the SKODA and ISUZU dealership.

“Working in the motor trade, I’ve known Derek and Tony for over 30 years”, said Phil who first started work at the old Cumberland Road dealership in Middlesbrough.  “So much has changed during that time. Technological advances by manufacturers means more electronic features are now standard requiring mechanics to have different sets of skills. Features such as, warning lights, airbags, abs and engine diagnostics just weren’t around 20 years ago. Plus, due to the internet, customers have far more information when they arrive, often knowing the exact model and features they’re looking for.”

One thing, which hasn’t changed, says Phil, is how the dealership still enjoys recommendations from customers to friends and family. “As the oldest SKODA dealership in the North East with nearly 25 years selling and servicing SKODA, switching career from the family-run dealership has never been a consideration. In fact, many of the staff at Derek Slack Motors have been with us for many years and we’ve sold vehicles to generations of famalies!”

Phil finished by adding, “I firmly believe one of the contributions sustaining our success, is how we’ve remained customer-focused.  We’ve received many industry accolades over the years for customer satisfaction. Most recently, voted one of the Top 1000 Companies to Inspire Britain, by the London Stock Exchange. So no, I won’t be going anywhere in a hurry.”

Latest News

Škoda becomes official partner of Silverstone

11-06-2024 Škoda has become the official car partner to Silverstone in a deal that…
Read more

Checking in with the Czechs

09-05-2024 The Derek Slack Motors sales team have recently visited Prague in the Czech…
Read more

Jo Wells Three Years of Service

30-04-2024 Jo Wells, our service advisor is celebrating three years with the Derek Slack…
Read more

Derek Slack Motors Ltd is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities under reference number 309295 – we are a credit broker not a lender.